For injured workers & families
Getting your prescriptions delivered after a work injury
When you’re hurt, in a brace, recovering from surgery or told not to drive, a trip to the pharmacy can be the hardest part of the day. Home delivery may be an option. Here’s how it generally works, what to ask, and how to ask your doctor about our partner pharmacy.
Medical emergency? Call 911. If you've just been injured, get medical care first — paperwork and pharmacy questions can wait. This page is educational only and is not medical or legal advice.
How prescription home delivery generally works
Your doctor sends the prescription electronically to a pharmacy that offers delivery, the same way they’d send it to a pharmacy down the street. The pharmacy fills it and ships it to the address you give them. If the prescription is part of a workers’ comp claim or an auto (PIP) claim, the pharmacy will also need your claim details.
Whether a particular prescription can be delivered depends on the medication, your doctor, your state’s rules and your claim. Some medications, such as Schedule II controlled substances, may not be available by mail — your partner pharmacy will advise.
The Prescriptions.plus Home Delivery Program
Doctors who join the Prescriptions.plus Home Delivery Program can send prescriptions to our partner pharmacy from their usual e-prescribing system. The medication is dispensed by our licensed partner pharmacy and delivered to your door. A $5 dispensing fee applies, and a delivery fee applies. The prescribing doctor decides refills.
Ask your doctor whether your prescription can be sent to our partner pharmacy. If your doctor isn’t in the program yet, they can join with one form at prescriptions.plus/mail-order-pharmacy.
Ask your doctor
- Can this prescription be sent to a pharmacy that delivers to my home?
- Can it be sent to the partner pharmacy in the Prescriptions.plus Home Delivery Program?
- How many refills are on it, and when should I contact you about more?
- Is it safe for me to drive while I take it?
Ask your pharmacist
- How should I take this, and what should I avoid while I take it?
- What side effects should I call about?
- Does it interact with my other medications or supplements?
- How should I store it, and how do I dispose of what I don't use?
Ask your adjuster or insurer
- Has my claim been accepted, and what's my claim number?
- Does my claim require a particular pharmacy?
- Who do I call if a prescription is delayed or denied?
Guides
Workers' comp prescription delivery
After a work injury, some prescriptions can be filled by a pharmacy that delivers to your home. Whether yours can depends on your doctor, the medication and your claim.
Workers' comp pharmacy home delivery
A home-delivery pharmacy fills a prescription and ships it to you, instead of you picking it up. Here is what to ask before choosing one for a work-injury prescription.
Prescriptions mailed home after a work injury
If you're hurt and can't easily get to a pharmacy, having a prescription mailed home may be an option. Here's how to ask about it.
Refill delivery for workers' comp prescriptions
Refills are decided by the prescribing doctor. Here's how refill delivery generally works and what to keep track of.
Can workers' comp prescriptions be delivered?
Often they can be — but it depends on the medication, your doctor, your state's rules and your claim. Here's how to find out for your situation.
How to get a workers' comp prescription filled
A step-by-step look at what's generally involved in filling a prescription after a work injury, whether you pick it up or have it delivered.
Workers' comp prescription delayed
Delays happen for many reasons — missing claim information, a pending approval, or a pharmacy that needs more details. Here's what to ask.
Prescription delivery after surgery
After surgery you may be told not to drive, and getting to a pharmacy can be hard. Here's how to plan prescription delivery around a procedure.
Pharmacy delivery if you can't drive
Injuries, medications and doctor's orders can all keep you from driving for a while. Delivery can be one way to keep getting your prescriptions.
Medication delivery during recovery
Recovery can take weeks or months. Here's how home delivery of medication can fit into a recovery plan — and what to keep track of.
Auto accident (PIP) prescription delivery
After a car accident, personal injury protection (PIP) or other coverage may be involved in paying for prescriptions. Here's what to ask about delivery.
For family members and caregivers
When someone you care for is hurt at work, managing prescriptions often falls to family. Here's how to help with home delivery.
Frequently asked questions
Can my prescription be delivered to my home?
It may be. Ask your doctor whether your prescription can be sent to our partner pharmacy; eligibility depends on the medication, your doctor and your claim.
Is Prescriptions.plus a pharmacy?
No. Prescriptions.plus is an educational portal. Medication in the Prescriptions.plus Home Delivery Program is dispensed by our licensed partner pharmacy.
What does delivery cost?
A $5 dispensing fee applies, and a delivery fee applies. Whether any of it is covered depends on your claim or plan — ask your adjuster or insurer.
Who decides refills?
The prescribing doctor decides refills. Contact your doctor before you run out.
Can all medications be mailed?
Some medications, such as Schedule II controlled substances, may not be available by mail — your partner pharmacy will advise.
What if I have a medical emergency?
Call 911. Don't wait for a delivery in an emergency.
Prescriptions.plus is an educational portal and is not a pharmacy, law firm, medical provider, insurer or claims administrator. Nothing here is medical or legal advice, and nothing here promises coverage, approval or delivery. Educational purposes only.